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  1. Intersections / Re-Designing the Future of Business

    07 March 2011

    Intersections 2011 2nd – 3rd March, Eden Project, Cornwall.

    Global financial turmoil, political change, unprecedented cuts and local protests, we are under greater pressure than ever before to find innovative, sustainable solutions to the challenges of our times.

    This was the introductory positioning for the 2 day creative conference, part of the Cornwall Design Season, hosted by DOTT Cornwall team in the beautiful environment of The Eden Project.

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  2. 10 ‘light touch’ principles

    05 October 2010

    Over the past few years we’ve evolved our way of working. No longer are we at the mercy  and burden of complex legacy code, bespoke server maintenance, and inflexible of vendor lock-in. We’re free to adapt and change and we like it.
    We’ve been using the term ‘light touch’ to describe our approach to technical development for some time now, so I though we should put something down in writing. Here are our guiding principles.
    We…
    Are technology agnostic – we use the appropriate tool for the job.
    Opt for open source frameworks, systems and web services over bespoke developments.
    Keep things simple and loosely coupled.
    Understand technical limitations, be agile and think laterally.
    Always discuss risks and issues openly with developers and stakeholders.
    Avoid patches, hacks, convoluted or ‘magic’ code – always mindful of the upgrade path.
    Match system requirements to a standard, possibly even shared host.
    Keep everything encapsulated – code, documentation, hosting, domains, the lot.
    Don’t white label or resell – be honest who does what.
    Ensure clients are never locked-in to us, or us to them.
    These are only guidelines, but have certainly been a great checklist for us when approaching new technology projects.
    Any to add? Let us know your guiding principles in the comments.

    Over the past few years we’ve evolved our way of working. No longer are we at the mercy and burden of complex legacy code, bespoke server maintenance, or inflexible vendor lock-in. We’re free to adapt and change and we like it. More »

  3. Social media or: how I learned to stop worrying and love Twitter

    25 November 2009

    There is no denying the massive growth of social media. It’s become a huge part of our culture, with 10% of all time spent on the internet  on social media sites. Whilst it’s important to get involved, with so many channels available it can be a little daunting at first. I joined the members of Brrism (Bristol Social Media) last week to discuss how different social media tools can be used most effectively.

    Attendies of Brrism4
    (Attendees of Brrism 4: photo courtesy of Peter Tecks)

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  4. 15 reasons for an agile, user centred approach

    01 October 2009

    I’m always looking for ways to promote an agile, user centred approach. Anyone who has taken a few steps into agile development, or taken a few moments to watch actual users, will know that this is the only way to go. It gets results.

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  5. New rules for SEO?

    28 August 2009

    bing-googleThere has been a lot happening in search lately. Yahoo! has finally given up the battle and sold up to Microsoft, increasing the market share for Bing, Microsoft’s recently launched search engine from around 8 to 28 percent. Google, still dominating with a massive 65% share of the market has recently announced Caffeine – a huge update to its search indexing. Live search has also been making headlines, with the likes of Twitter’s new search focused home page and Google’s new time based search options. Even Google co-founder Larry Page has admitted they have lost out to Twitter! So what does all this mean for search engine optimisation?

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  6. Social Business Design

    04 August 2009

    ‘We are on the threshold of the “Next Economy” – an economy characterized by a huge withdrawal of customer spending, an exponential increase in demand for service, and a consequent shift in business priorities from satisfying shareholders to delighting customers.’ – Elliot Ettenberg

    As the IMF recently said, we are in uncharted waters. The question is – do we attempt to forge a new way forward or retreat to what we know to be environmentally and economically unsustainable and socially inequitable?

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  7. Becoming open minded

    31 July 2009

    Open Source InitiativeAfter many years of licensed software development, in late 2007 we decided the time had come to embrace and support open source. This complete change of mindset, company name and business model did present a few initial hurdles, but we haven’t looked back. From my sales and project management perspectives, here’s why I feel this has been a good move.

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